Project approach
At DGS we stand for clear agreements, use direct lines of communication and are personally involved. We also understand the wishes and needs of our customers like no other, thanks to our many years of experience in the food industry. We have a passion for efficiency and always aim for the best result. This is not only reflected in the project itself, but also in the process towards it. Within all phases of the project, we strive for clear communication, quality and of course the desired results.
Concept phase
When a customer needs a new line or machine, our sales managers are happy to assist.
We will provide you of appropriate advice and answer any questions you may have. In addition, we look forward to help you with adjustments, extensions or replacement of your existing production lines and machines. Together we discuss the wishes and requirements and map out the entire process. If requested, our sales engineers work out a number of concepts. After the contract has been awarded, the sales manager will remain closely involved throughout the project.
Project management
Based on the concept layout and order confirmation, our mechanical, electrical and control engineers will work out the production drawings, functional and technical designs of the control system.
If applicable, mechanical loads and energy connections are mapped out and communicated to the client.
As soon as the systems to be delivered are in production, the documentation containing the descriptions of the operation, safety regulations, maintenance and CE standardization are compiled. This will be handed over to you both digitally and in writing at the delivery of the project.
Engineering
Based on the concept layout and order confirmation, our mechanical, electrical and control engineers will work out the production drawings, functional and technical designs of the control system.
If applicable, mechanical loads and energy connections are mapped out and communicated to the client.
As soon as the systems to be delivered are in production, the documentation containing the descriptions of the operation, safety regulations, maintenance and CE standardization are compiled. This will be handed over to you both digitally and in writing at the delivery of the project.
Production
DGS offers an extensive range of machinery, including certified welders with which we can manufacture many of our products in-house.
Our experienced assembly workers assemble the systems and machines according to specifications out of the delivered semi-finished products and components.
During the production phase, our electrical engineers and software programmers assemble the control box and software.
During the FAT (Factory Acceptance Test) the system is extensively tested at DGS and the system is adjusted mechanically or control technically if necessary. We invite you to attend.
After successfully completing the FAT, the systems are prepared for transport.
Assembly
The components and machines to be delivered are installed on site by experienced technical and electrical engineers of DGS. The software is installed by programmers of DGS who also make sure that the parameters are tuned.
Before commissioning, the installed components and machines are tested for correct mechanical and control engineering by means of a SAT (Site Acceptance Test). If necessary, the system will be adjusted.
The components and machines installed by DGS will be started up jointly with applications supplied by other parties and tested in a functional manner with products. The parties involved will jointly draw up a test schedule for this. The start-up will take place in collaboration with employees of the client.
Training
During the assembly, the technical staff of the client receives on-the-job training, in which DGS discusses the components and machines supplied by DGS in consultation with the customer’s personnel. In addition, any technical questions arising from the personnel will be answered by the DGS technicians.
During the start-up phase, the production staff of the client will receive basic explanations on the operation of the new components and machines supplied.
Any additional training will be provided by DGS on request. A suitable offer will be made, depending on the desired execution and the size of the training
Service
At DGS we understand your wishes and we know what you can expect from your production resources.
To support you in the optimal use of your machines and production lines, we offer the following services:
- Maintenance & Support
- Upgrades
- Emergency & Remote support
- Spare parts
- Preventive maintenance
- Consultancy & Training